WARRANTIES & GUARANTEES

RAYOVAC® has been trusted for over 100 years to deliver durable, high-performing batteries and lights. Meticulous product design and rigorous testing ensure you always receive an exceptional experience when you choose RAYOVAC®. View RAYOVAC® warranties applicable to your specific product by choosing the product below:

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RAYOVAC® Performance Guarantee


We've spent over 110 years thinking about batteries so you can think about them less. Not completely satisfied with the performance of our alkaline batteries? You'll get your money back. Call us at 1-800-891-6091 for further information on returning the required material, or send to the following:

RAYOVAC® Performance Guarantee
P.O. Box 620992
Middleton, WI 53562-0992

The UPC code located on the cardboard portion of the package, your original cash register receipt (if available), and a 3" x 5" card with your name, address, reason for returning and your signature*
*Limit 1 per household. Please allow 6-8 weeks for processing. Only street addresses will be accepted- Sorry, we cannot mail to Post Office Boxes.

  • RAYOVAC® is not liable for any and all incidental, special or consequential damages including lost profits and claims from third parties are excluded from this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights and you may also have other rights which vary from state to state.

DAMAGED DEVICE GUARANTEE


As long as the batteries have not expired, we will replace, repair or refund, at our option, any device damaged by our Rayovac Batteries if sent with the batteries to:

RAYOVAC® Consumer Services
507 Stokely Drive
DeForest, WI 53532

If you have a receipt of purchase for this item, we ask that you send this as well. In the event that the item cannot be repaired, this will help us establish the value of the item. If not, we will do market research to determine the current value of your device. Please separate the battery from the device and place in a plastic bag for shipping purposes (if possible). The shipping of alkaline batteries is permitted by both the US postal service as well as private carriers such as FEDEX or UPS. We ask, as do the carriers, that any leaking batteries be contained in a plastic bag or bags in order to prevent the fluid from seeping through the packaging.

If the repair or replacement is covered under warranty, you will receive no additional correspondence. Your repaired unit, refund, or a comparable replacement of equal value and function will be shipped to you within 2-3 weeks. Additional delay may be unavoidable on occasion if a replacement item is temporarily out of stock.


Batteries That Do What They Say They'll Do


After manufacturing in the U.S.* for 110 years, we feel like we've got this producing reliable batteries thing down. That's why we stand behind each of our batteries with a commitment to you - THE RAYOVAC® PERFORMANCE GUARANTEE:



We believe you can have a battery that lasts as long as the competition at a fair price. We rigorously test our RAYOVAC® batteries to ensure the quality and performance meet your expectations. We make batteries that do what they say they'll do, plain and simple. No gimmicks or your money back**.


Committed to Quality


Batteries Warranty & Guarantee
  • Material Testing

    At our Fennimore, WI production facility, we carefully test all the materials that go into our RAYOVAC® Alkaline batteries at each step of the manufacturing process.
  • Performance & Reliability

    Once they're through the production line, we conduct even more performance and reliability tests, at extreme temperatures and high humidity.
Batteries Warranty & Guarantee
Batteries Warranty & Guarantee
  • Battery Testing

    Finally, every single alkaline battery we manufacture is aged and tested prior to shipment, to ensure you receive a top-quality battery every time.

*WITH U.S. AND GLOBAL PARTS
** MONEY BACK GUARANTEE: CONTACT 1-800-891-6091 WWW.RAYOVAC.COM/MBG FOR MORE DETAILS. RESTRICTIONS APPLY.

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Hearing Aid Battery Money Back Guarantee


Not completely satisfied in the performance of our alkaline or hearing aid batteries? You'll get your money back. Call us at 1-800-891-6091 for further information on returning the required material, or send us (postage prepaid) the used batteries along with the original packaging and receipt to:

Rayovac Power Challenge:
P.O. Box 620992
Middleton, WI 53562-0992

Include a 3" x 5" card with your name, address, the reason for returning, and your signature.*

*Limit 1 per household. Please allow 6-8 weeks for processing. Only street addresses will be accepted- Sorry, we cannot mail to Post Office Boxes.

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Portable Power Device Warranty


All Portable Charger Products have a One-Year Limited Warranty to the original purchaser from the date of the purchase, when used as directed, in accordance with the operating instructions and the system environment.


Portable Power Warranty

Portable Charger Product One-Year Limited Warranty

  • The One-Year Limited Warranty covers manufacturer defects. It excludes damage caused by accident, normal wear and tear, misuse, and/or modification of a Portable Charger Product.

    THERE ARE NO OTHER EXPRESS WARRANTIES.
  • Spectrum Brands, Inc. and Spectrum Brands Canada, Inc. (collectively "RAYOVAC®") are not liable for damages to your MP3 player, cell phone, or other devices arising form the use of this Portable Power Product. Please consult your device manual to ensure compatibility before use.
  • RAYOVAC® is not liable for any and all incidental, special or consequential damages including lost profits and claims from third parties are excluded from this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights and you may also have other rights which vary from state to state.

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Flashlight Warranty


Lifetime Warranty: We will replace or refund, at our option, selected RAYOVAC® brand flashlight as indicated on the specific retail packaging. No packaging and/or receipt required. Return defective product to Spectrum Brands, Inc. (Sorry, C.O.D.’s not accepted). Warranty excludes damage caused by battery leakage, accidents, and misuse.

DIYBEAM


For Parcel Shipments (packages):

RAYOVAC Consumer Services
507 Stokely Drive
DeForest, WI 53532


For U.S. Mail (letters):

RAYOVAC Consumer Services
P.O. Box 620992
Middleton, WI 53562-0992

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Photo Lithium Specialty Batteries


We will replace or repair, at our option, any device damaged by a RAYOVAC® Photo Lithium battery if the device is sent, with batteries included, prepaid to the below address. Guarantee void if battery is recharged. This warranty is not available for any other specialty products.

RAYOVAC® Performance Guarantee
P.O. Box 620992
Middleton, WI 53562-0992

DAMAGED DEVICE GUARANTEE


As long as the batteries have not expired, we will replace, repair or refund, at our option, any device damaged by our Rayovac Batteries if sent with the batteries to:

RAYOVAC® Consumer Services
507 Stokely Drive
DeForest, WI 53532

If you have a receipt of purchase for this item, we ask that you send this as well. In the event that the item cannot be repaired, this will help us establish the value of the item. If not, we will do market research to determine the current value of your device. Please separate the battery from the device and place in a plastic bag for shipping purposes (if possible). The shipping of alkaline batteries is permitted by both the US postal service as well as private carriers such as FEDEX or UPS. We ask, as do the carriers, that any leaking batteries be contained in a plastic bag or bags in order to prevent the fluid from seeping through the packaging.

If the repair or replacement is covered under warranty, you will receive no additional correspondence. Your repaired unit, refund, or a comparable replacement of equal value and function will be shipped to you within 2-3 weeks. Additional delay may be unavoidable on occasion if a replacement item is temporarily out of stock.

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Batteries That Do What They Say They'll Do, Plain and Simple


Rechargeables you can depend on. Not completely satisfied in the performance of our rechargeable batteries? You'll get your money back. Call us at 1-800-891-6091, or send us (postage prepaid) the used batteries along with the original packaging and receipt to:



RAYOVAC Rechargeables Money Back Guarantee
P.O. Box 620992
Middleton, WI 53562-0992


Include a 3" x 5" card with your name, address, the reason for returning, and your signature.*
*Limit 1 per household. Please allow 6-8 weeks for processing. Only street addresses will be accepted- Sorry, we cannot mail to Post Office Boxes.


DAMAGED DEVICE GUARANTEE


As long as the batteries have not expired, we will replace, repair or refund, at our option, any device damaged by our Rayovac Batteries if sent with the batteries to:

RAYOVAC® Consumer Services
507 Stokely Drive
DeForest, WI 53532

If you have a receipt of purchase for this item, we ask that you send this as well. In the event that the item cannot be repaired, this will help us establish the value of the item. If not, we will do market research to determine the current value of your device. Please separate the battery from the device and place in a plastic bag for shipping purposes (if possible). The shipping of alkaline batteries is permitted by both the US postal service as well as private carriers such as FEDEX or UPS. We ask, as do the carriers, that any leaking batteries be contained in a plastic bag or bags in order to prevent the fluid from seeping through the packaging.

If the repair or replacement is covered under warranty, you will receive no additional correspondence. Your repaired unit, refund, or a comparable replacement of equal value and function will be shipped to you within 2-3 weeks. Additional delay may be unavoidable on occasion if a replacement item is temporarily out of stock.